Excellent Service and Guest Satisfaction with Hospitality Solutions
Success in the hospitality world relies on the fundamentals: attention to detail, exceptional customer service and rapid response to guest requests. Your hotel or resort needs to be even more efficient, productive and cost-effective to keep up and keep ahead. Whether it’s a special request for housekeeping or a special event for hotel security, your guests expect a flawless level of service and a high standard of professionalism at every visit. Exceed their expectations by managing the entire staff simultaneously with SafeMobile Solutions for DMR®, TETRA® or P25® radios.
Your challenges, whether in a big chain or boutique, include catering to the business traveler or vacationing tourist, both with expectations of incomparable quality and outstanding guest experiences. You compete in a highly concentrated industry, with many options on where clientele will spend their leisure and business dollars. Differentiating your property through exceptional service is the way you can retain customers and build loyalty.
Make every guests interaction with your staff a first class experience.
Whether your staff is welcoming a group at the front desk or maintaining greens on the back nine, transporting guests to dinner or preparing a suite for an early check-in, you can keep every department and aspect of your staff easily and seamlessly connected. If a guest calls about a broken air conditioner or the pool manager requests clean towels, you can create a work order ticket via email or send text message instructions instantly. If catering requests banquet assistance or when an emergency requires security alerts, you can locate the closest employee to respond immediately.
With our applications you can meet the needs of every guest with quicker response time, reach your workforce anywhere, anytime, ensure the safety of your guests and staff, and lower your overall operating costs.
