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Home > Privacy Policy

Privacy Policy

SafeMobile Privacy Policy

Our Privacy Policy applies to your use of all products, services and websites offered by SafeMobile, such as LINX and CYRN, unless they have a different privacy policy. Because some apps require additional information, or use information in different ways, they may have their own privacy policies and/or terms and conditions. These apps may also offer you additional choices for managing your personal information with regard to GDPR in Europe, where applicable.

Our privacy commitments:

  • We don’t sell your Personal Information to anyone for any purpose.
  • We keep your Personal Information in our business records while you are a customer, or until it is no longer needed for business, taxes, or legal purposes.
  • We will keep your information safe using encryption and other appropriate security controls.

The information we collect:

  • Account Information includes your name, address, telephone number, e-mail address, service-related details such as payment data, pass codes, service history and other customer or partner account information of the same nature;
  • Network Performance & Usage Information tells us how you use our systems, our products and our services, and how well our equipment and products are performing;
  • Web Browsing & Wireless Application Information tells us about the websites of ours you visit and the mobile applications you use on our systems;
  • Location Information tells us where your wireless device is located, as well as your ZIP-code and street address where applicable, when this feature is enabled by the customer or partner;

Three basic ways we collect your information:

  • We obtain info from you when you partner with or make a purchase from us;
  • We collect info from how you use our products and services;
  • We obtain information from other sources, like search engines, marketing companies, and other service provider affiliations.

Some of the ways we use your information:

  • Provide services and improve your customer experience;
  • Send you bills for your services;
  • Respond to your questions;
  • Address system or product integrity, help in troubleshooting network and device issues;
  • Do research and analysis to maintain, protect, develop and improve our products and services;
  • Let you know about service updates, content, offers, promotions and events that may be of interest to you;
  • Improve service options;
  • Deliver Relevant Advertising;
  • Create Marketing & Analytics Reports;
  • Assist in the prevention and investigation of violations of our Non-disclosure Agreements, Trademarks, Patents, Terms and Conditions of Service or Acceptable Use Policies.

Examples of who we may share your Personal Information with:

  • Across our companies to give you the best customer experience and to help you get everything we have to offer.
  • Other, non-SafeMobile contracted companies that perform services on our behalf, only as needed for them to perform those specific services. We require them to protect your information in strict consistency with our Policy.
  • With other companies and legal entities, to:
    • Comply with court orders and other legal process;
    • Enforce our agreements and property rights;
    • Obtain payment for products and services including the transfer or sale of delinquent accounts to third parties for collection

Understanding Personal, Anonymous & Aggregate Information

  • What is Personal Information? Information that identifies or reasonably can be used to identify you.
  • What is Anonymous Information? This is information that doesn’t identify you and can't reasonably be used to identify you specifically.
  • What is Aggregate Information? We take a group of people’s data and combine it into anonymous groups or categories.
  • How do we use this information? We use and share this information in many ways including research, analysis, retail marketing, and advertising. This data is also included in External Marketing & Analytics Reports.

Our Online Privacy Policy for Children

  • Our products and services are intended for adult professionals in business environments. We don't knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from the child's parent or legal guardian.

Your Choices & Controls

  • For specific information about product features and associated service controls, please contact sales@safemobile.com
  • You have choices about certain types of advertising you get from us;
  • You can choose whether to receive marketing calls, e-mails or text messages or certain other communications from us by opting-out

 

For more information regarding our Privacy Policy, please contact marketing@safemobile.com.

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